Medical Front Office - Patient Service Specialist

Rush University Medical Center; Belle Vernon (Fayette County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision coverage

Company 401(k) retirement plan

Job summary

Rush University Medical Center’s outpatient physical therapy center in Belle Vernon, PA is hiring a Patient Service Specialist. This full-time role requires coordinating front-desk activities, greeting patients, registering them, and preparing them for visits.

The position includes scheduling, handling co-pays, and coordinating with insurers and other partners. The schedule is Monday–Friday with 2-3 evenings per week, and compensation is $16.00 per hour.

Qualifications

• Minimum: High School Diploma or GED
• Health Care Experience
• Preferred: 1 Year Front Desk experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Job description

Overview

Position: Patient Service Specialist

Location: 734 Rostraver Road Belle Vernon, PA 15012

Type of Employment: Full-time

Schedule: Monday - Friday (2-3 evenings per week)

Compensation: $16.00/hour

When patients enter our outpatient physical therapy center in Belle Vernon, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• Health Care Experience

Preferred:

• 1 Year Front Desk experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans