Medical Front Office - Patient Service Specialist

Select Medical; Piqua (OH); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Mentorship and orientation programs

Job summary

A health services company is looking for a Patient Service Specialist to join their team in Piqua, OH. This full-time role requires exceptional communication skills and a high school diploma. You will greet patients, schedule appointments, collect co-pays, and manage insurance verifications. The ideal candidate has front desk and healthcare experience. The company offers a supportive work environment with comprehensive health benefits and generous PTO.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience is preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients, providing necessary information.
• Schedule patient appointments in person and via phone.
• Manage payer approvals and conduct insurance verifications.

Skills

Front Desk experience

Communication skills

Customer service

Education

High School Diploma or GED

Job description

Medical Front Office – Patient Service Specialist

Position: Patient Service Specialist
Location: Piqua, OH
Type of Employment: Full-time
Schedule: Monday – Thursday 8am‑6pm, Friday 8am‑12pm
Compensation: $16.50/hour

When patients enter our outpatient physical therapy center in Piqua, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company‑matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum Requirements

• High School Diploma or GED

Preferred Requirements

• 1 Year Front Desk experience
• Healthcare experience

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care