Medical Front Office - Patient Service Specialist

Select Medical; Newtown (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Mentorship programs

Generous PTO

Medical/Rx/vision/dental

401(k) retirement plan

Job summary

Talentify is seeking a Patient Service Specialist in Newtown, CT. This full-time role requires weekday and some evening hours, with an annualized pay range of $19.00–$20.00 per hour.

You will manage front-desk activities, schedule visits, and coordinate with insurance payers and healthcare teams to ensure a smooth patient experience. The position emphasizes strong customer service, scheduling, and billing support, with benefits including PTO, health plans, and a 401(k) plan for full-time

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year front desk experience.
• Preferred: 1 year of medical office experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Maintain contact with attorneys' offices, insurance companies, translation services, market operations leaders, and business development team.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Customer service

Scheduling

Phone etiquette

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 12 Queen Street, Newtown, CT 06470

Type of Employment: Full-time

Schedule: Weekdays, evenings M & W-F, full day Friday 7a-6p; 32-40 hrs/week

Compensation: $19.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans