Medical Front Office - Patient Service Specialist

Rush University Medical Center; Newark (DE); In loco; USD 26.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship program

Generous PTO

Medical + Dental + Vision

401(k) with company match

Life and disability insurance

Descrizione del lavoro

Talentify is seeking a Patient Service Specialist at our Newark, DE outpatient physical therapy center. You will greet patients, register them, and guide them through visits, while handling appointment scheduling and patient communications.

The role is full-time, 32+ hours weekly, with a schedule that includes two evenings. Compensation ranges from $19.00 to $20.00 per hour, depending on experience, with mandatory onboarding and mentorship.

Competenze

• High School Diploma or GED required.
• Insurance verification experience preferred.
• Front desk experience preferred (1 year).
• Healthcare experience preferred.

Mansioni

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurance agencies, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Conoscenze

Insurance Verification Experience

Front Desk Experience

Healthcare experience

Formazione

High School Diploma or GED

Descrizione del lavoro

Overview

Position: Patient Service Specialist

Location: 320 Grove Lane, Newark, DE 19711

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/ 2 evening until 7pm per week)

Compensation: $19.00 - $20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Newark, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED


• Insurance Verification Experience

Preferred:

• 1 Year Front Desk experience


• Healthcare experience

Equal Opportunity Employer/including Disabled/Veterans