Medical Front Office - Patient Service Specialist

Select Medical; Maineville (OH); On-site; USD 22,000 - 23,000; Part time

Job summary

Select Medical in Maineville, OH is seeking a Part-time Patient Service Specialist to manage front-desk operations, greet patients, and guide them through their visit. The role includes registering patients, scheduling appointments, and assisting with check-out procedures.

The position emphasizes strong customer service, accurate co-pay collection, and coordination with insurance providers in a busy outpatient setting.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 3187 Western Row Road, Suite 102, Maineville, OH 45039

Type of Employment: Part time

Schedule: Monday - Friday (hours vary)

Compensation:$16.50 - $17.00/hour (Pending experience)

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans