Medical Front Office - Patient Service Specialist

Select Medical; Lititz (Lancaster County); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

PTO (paid time off)

Healthcare plan options

401(k) retirement plan

Descripción de la vacante

Select Medical in Lititz, PA is seeking a Patient Service Specialist to greet patients, register them, and guide them through their visits at the front desk. You will schedule appointments and handle communications with insurers, attorneys, and translation services to ensure smooth operations.

The role involves collecting co-pays, managing payer approvals, and performing insurance verifications, with a full-time schedule from Monday to Friday across shifts.

Formación

• High School Diploma or GED.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Conocimientos

Front desk experience

Customer service

Healthcare experience

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position:Patient Service Specialist

Location:1535 Highlands Dr, Lititz, PA 17543

Type of Employment:Full-time

Schedule:Monday/Wedensday/Friday 8am-7pm, Tuesday 8am-1pm and Friday 8am-12pm

Compensation:$17.00 - $20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Lititz, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans