Medical Front Office - Patient Service Specialist

Select Medical; La Mesa (CA); Vor Ort; USD 32.000 - 33.000; Vollzeit

Benefits dieser Stelle

Mentorship and orientation programs

Generous PTO

Medical/Rx, health, vision, and dental

Company-matching 401(k) and life/dis能力

Zusammenfassung

Select Medical in San Diego, CA seeks a Patient Service Specialist for our outpatient PT center. You will greet and register patients, schedule visits, and communicate with insurance and other partners to ensure a smooth patient flow.

The role is full-time, weekdays with a 9am–6pm schedule (Mon–Thu). You will handle co-pays and verify insurance, contributing to a positive patient experience from the front desk through checkout.

Qualifikationen

• High School Diploma or GED required or equivalent.
• At least 1 year of front desk experience.
• At least 1 year of medical office experience.

Aufgaben

• Greet and register patients and inform them about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Kenntnisse

Front desk experience

Medical office experience

Insurance verification experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

Overview

Position:Patient Service Specialist

Location:3218 Governor Drive Suite 150 San Diego, CA 92122

Type of Employment:Full-time

Schedule:Weekdays, Monday through Friday (Monday through Thursday 9am-6pm)

Compensation:$23.00 - $24.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience
• 1 Year of Medical Office Experience

Preferred:

• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans