Medical Front Office - Patient Service Specialist

Select Medical; Hagerstown (MD); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Mentorship program

Generous PTO

Health, dental, vision, Rx

Company-matching 401(k)

Zusammenfassung

Select Medical's outpatient physical therapy center in Hagerstown is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle front-desk operations. This full-time role supports both patient care flow and center administration.

Starting compensation is $16.00-$18.00 per hour, with a Monday/Wednesday and Tuesday/Thursday/Friday schedule that keeps evenings free, plus benefits such as PTO, health plans, and a 401(k) program for eligible employees.

Qualifikationen

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Aufgaben

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurers, translation services, and leaders.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Kenntnisse

Front Desk experience

Healthcare experience

Patient service

Ausbildung

High School Diploma or GED

Jobbeschreibung

Overview

Position:Patient Service Specialist

Location: 220 Champion Drive STE 102 Hagerstown MD 21740

Type of Employment:Full-time

Schedule: Monday/Wednesday 8am-3:30pm, Tuesday/Thursday 9am-6:30pm and Friday 7am-3:30pm

Compensation:$16.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Hagerstown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans