Medical Front Office - Patient Service Specialist

Rush University Medical Center; Fremont (CA); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Generous PTO

Medical plan

401(k) matching

Life & disability insurance

Descripción de la vacante

Rush University Medical Center in Fremont, CA is seeking a Patient Service Specialist to welcome patients at the front desk and manage scheduling, check-in/out, and insurance verifications. This full-time role offers weekday hours, on-site work, and opportunities to contribute to a positive patient experience.

You will greet patients, schedule appointments, collect co-pays, and coordinate with insurance providers and translation partners.

Formación

• High School Diploma or GED is required.
• Preferred: 1 year of Front Desk experience.
• Preferred: 1 year of Outpatient experience.

Responsabilidades

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurers, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Conocimientos

Front desk experience

Outpatient experience

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position: Patient Service Specialist

Location: 3905 Beacon Ave, Fremont, CA 94538

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $23.00 - $25.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Outpatient Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans