Medical Front Office - Patient Service Specialist

Rush University Medical Center; Elmhurst (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Talentify in Elmhurst, IL is seeking a Patient Service Specialist to warmly greet patients at the front desk, schedule appointments, and assist with both patient and business-side tasks.

The full-time role operates Monday–Friday with some evenings; compensation is $18.00–$20.00 per hour, depending on experience, plus benefits such as PTO and health/dental plans.

Qualifications

• Minimum: High School Diploma or GED.
• 1 year medical front office experience.
• Insurance verification experience.
• 1 year scheduling experience.

Responsibilities

• Greet and register patients and provide information about visits.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance companies, translators, and leadership teams.
• Collect co-pays, manage payer approvals, and handle insurance authorizations/verifications.

Skills

Front desk

Scheduling

Insurance verification

Bilingual

Customer service

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 140 N Addison Ave, 2nd floor, Elmhurst IL 60126

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/2 evening per week till 6pm)

Compensation: $18.00 - $20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Elmhurt, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 year medical front office
• Insurance Verification
• 1 year of scheduling

Preferred

• 1 Year Front Desk experience
• Bilingual

Additional Data

Equal Opportunity Employer/including Disabled/Veterans