Medical Front Office - Patient Service Specialist

Select Physical Therapy; Denver (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Medical, vision, dental

Company-matching 401(k)

Job summary

Select Medical in Denver, CO seeks a Patient Service Specialist to warmly greet patients, book appointments, and coordinate with payers and providers at two close-by outpatient centers.

The role requires excellent customer service, the ability to work weekdays, and a welcome attitude toward bilingual communication. Plenty of benefits accompany full-time hours.

Qualifications

• High School Diploma or GED required.
• Front Desk experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet and register patients and provide information about visit expectations and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Customer service

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 2152 East 88th Avenue Denver, CO 80229

• Split between two locations

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday

Compensation:$19.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Bilingual (English/Spanish Speaking)

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Applications are accepted on an ongoing basis.