Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Buffalo (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Medical/Vision/Dental

Company-matching 401(k)

Job summary

Select Medical in Buffalo, MN is seeking a Patient Service Specialist to manage both patient-facing and business-side tasks at our outpatient physical therapy center. The role supports scheduling, registration, and financial transactions while coordinating with insurers and providers.

The position is full-time with a Monday–Friday schedule, offering comprehensive benefits and a clear path for mentorship and growth within a supportive environment.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 Year Front Desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:300 Catlin Street Suite 100 Buffalo MN 55313

Type of Employment:Full-time

Schedule:Weekdays, Monday through Friday 7am-6pm

Compensation:$18.00 - $21.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans