Medical Front Office - Patient Service Specialist

Rush University Medical Center; Glendale (CO); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mentorship & orientation programs

Generous PTO

Medical, vision, dental

401(k) with company match

Resumo da oferta

Rush University Medical Center in Glendale, CO is seeking a Patient Service Specialist to greet patients, register them, and guide them through the visit process. The role involves scheduling appointments, coordinating with insurers and translation services, and handling co-pays and verification of benefits.

The ideal candidate has a high school diploma or GED and 1 year of front desk experience; bilingual English/Spanish is preferred.

Qualificações

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Bilingual English/Spanish preferred.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys,-insurance companies, and translation services, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Conhecimentos

Front desk experience

Bilingual EN/ES

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Overview

Position: Patient Service Specialist

Location: 400 S. Colorado Blvd. Suite 640, Glendale CO 80246

Type of Employment: Full-time

Schedule: Weekdays, Monday through Thursday (7am - 6pm)

Compensation: $18.00 - $20.00/hour, based on experience

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Bilingual (English/Spanish Speaking)

Equal Opportunity Employer/including Disabled/Veterans

Applications are accepted on an ongoing basis.