Medical Front Office - Patient Service Specialist

RUSH Physical Therapy; Chicago (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Generous PTO

Medical/Dental/Vision Insurance

Company-matching 401(k) with Life and/

Job summary

Select Medical is seeking a Patient Service Specialist at our Chicago outpatient physical therapy center. You will manage front-desk operations, greet patients, schedule appointments, and handle patient payments and insurance verifications.

This full-time role requires strong communication and organizational skills in a fast-paced setting. Located at 1420 W 18th St, Chicago, IL 60608, the position offers Monday–Friday hours with some evenings and a compensation range of $19–$20 per hour,

Qualifications

• High School Diploma or GED is required.
• 1 year of medical office experience.
• Insurance verification experience is required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies, translation services, market operations leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Insurance Verification Experience

Medical Office Experience

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 1420 W 18th St, Chicago, IL 60608

Type of Employment:Full-time

Schedule: Monday- Friday (hours vary/some evenings)

Compensation:$19.00 - $20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Chicago, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Medical Office Experience
• Insurance Verification Experience

Preferred:

• 1 Year Front Desk experience
• Bilingual

Additional Data

Equal Opportunity Employer/including Disabled/Veterans