Medical Front Office - Patient Service Specialist

Select Medical; Tinley Park (IL); On-site; USD 26,000 - 28,000; Full time

Job summary

Select Medical in Tinley Park, IL is hiring a Patient Service Specialist to greet patients, register them, schedule appointments, and handle front desk operations at our outpatient center.

This full-time role offers $19–$20 per hour, with a Monday–Friday schedule including two evenings per week. Ideal candidates have a High School diploma or GED, at least 1 year of front desk experience, and healthcare exposure to support billing and coordination with insurers.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience is required.
• Healthcare experience is required.

Responsibilities

• Greet and register patients and provide information about visits and upcoming appointments.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurance companies, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Communication skills

Education

High School Diploma or GED

Tools

Scheduling software

Insurance verification systems

Job description

Overview

Position:Patient Service Specialist

Location: 17517 S. 80th Ave., Unit A, Tinley Park, IL 60477

Type of Employment:Full-time

Schedule: Monday - Friday (2 evenings until 7 pm per week)

Compensation:$19.00 - $20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Tinley Park, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience
• Healthcare experience

Preferred:

• Insurance Verification Experience
• Previous Therapy Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans