Medical Front Office - Patient Service Specialist

Select Medical; Canton (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking medical facility as a Patient Service Specialist, where your role is crucial in ensuring patients receive exceptional care from the moment they arrive. You'll manage both the patient and business aspects of the center, fostering a welcoming environment. This position offers the opportunity to work weekdays with varying hours, including some evenings. If you're passionate about patient care and have a knack for organization, this is the perfect role for you in a supportive and dynamic team.

Qualifications

• Minimum requirement of a High School Diploma or GED.
• Preferred experience includes 1 year in a front desk role and healthcare experience.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage communication with various parties.

Skills

Patient Communication

Appointment Scheduling

Insurance Verification

Front Desk Operations

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Canton, OH

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary), 2-3 evenings until 7pm

Compensation: Starting at $15/hr pending experience

When patients enter our outpatient physical therapy center in Canton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.