Medical Front Office - Patient Service Specialist

Select Medical; Canton (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Service Specialist, where your role is pivotal in ensuring patients have a seamless experience from the moment they arrive. This position offers a blend of patient interaction and administrative responsibilities, making it essential for maintaining the operational flow of our outpatient center. With a supportive environment and a focus on mentorship, you'll have the opportunity to grow professionally while contributing to a positive patient experience. Enjoy a comprehensive benefits package, including health plans and a company-matching 401(k), as you embark on this rewarding career path.

Benefits

Generous PTO

Comprehensive health plans

401(k) retirement plan

Mentorship and orientation programs

Qualifications

• Strong communication skills for patient interaction.
• Ability to manage scheduling and insurance verifications.

Responsibilities

• Greet and register patients, providing information about their visits.
• Schedule appointments and manage communications with various parties.
• Collect co-pays and conduct insurance authorizations.

Skills

Patient Registration

Communication Skills

Scheduling

Insurance Verification

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Job ID 327387

Full Time

Job Description

Position: Medical Front Office - Patient Service Specialist

Location: Canton, OH

Type of Employment: Full-time

Schedule: Weekdays (Hours Vary), 2-3 evenings until 7pm

When patients enter our outpatient physical therapy center in Canton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.