Medical Front Office - Patient Service Specialist

Select Medical; Erie, New York (Erie County, NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Front Office - Patient Service Specialist to enhance patient experiences at their outpatient center. In this pivotal role, you will greet and register patients, manage appointments, and facilitate communication with insurance companies. Your contribution will ensure a seamless and welcoming environment for every patient. This position offers flexible per diem hours, allowing you to make a significant impact while accommodating your schedule. If you thrive in a dynamic healthcare setting and have a passion for patient care, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required.
• Preferred: Previous therapy and healthcare experience.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance approvals.

Skills

Patient Registration

Communication Skills

Insurance Verification

Appointment Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Erie, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours vary), 3 evenings until 6pm

Compensation: Starting at $15.25/hr pending experience

When patients enter our outpatient physical therapy center in Erie we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Previous therapy experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.