Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Burlington (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider seeks a Patient Service Specialist to ensure exceptional patient experiences at their Burlington center. This full-time role focuses on managing both the patient-facing and administrative duties, providing vital support in an outpatient physical therapy environment. Ideal candidates will have strong customer service skills and a commitment to patient care.

Benefits

Mentorship and orientation programs

Generous PTO

Comprehensive medical/RX, health, vision, and dental insurance

401(k) retirement plan with company matching

Life and disability protection

Qualifications

• Entry-level position requiring strong customer service skills.
• Communication skills essential for patient interaction.

Responsibilities

• Manage patient side and business side of the center.
• Ensure exceptional patient experience at check-in.

Skills

Customer Service

Communication

Education

High School Diploma or equivalent

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at NovaCare Rehabilitation

Medical Front Office - Patient Service Specialist

1 day ago Be among the first 25 applicants

Join to apply for the Medical Front Office - Patient Service Specialist role at NovaCare Rehabilitation

Position: Patient Service Specialist

Location: Burlington, NJ

Type of Employment: Fulltime

Schedule: Weekdays - Monday (8am to 5pm), Tuesday/Friday (8am to 2pm), and Wednesday/Thursday (8am to 7pm)

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Burlington , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
  
  

Check out the video below for additional insight into the work of our Patient Service Specialists!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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