Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Midtown Atlanta; Chelmsford (MA); On-site; Part time

Job summary

A leading outpatient physical therapy center in Chelmsford seeks a Patient Service Specialist. In this role, you will manage patient interactions and the business side of operations, ensuring an exceptional experience from the front desk. We're looking for someone who is personable, organized, and able to thrive in a busy environment.

Qualifications

• Minimum qualifications include a High School Diploma/GED.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments both in person and via phone.
• Communicate regularly with various parties such as insurance companies.

Skills

Communication

Customer Service

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Chelmsford,MA

Type of Employment: Partime

Schedule: Weekdays - 8am-12pm or 2pm-6pm

Compensation: Starting at $15/hour (Pending experience)

When patients enter our outpatient physical therapy center in Chelmsford, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans