Medical Front Office - Patient Service Specialist - Split

Select Medical; Upper Darby (PA); On-site; Full time

Job summary

Join a leading healthcare provider as a Medical Front Office - Patient Service Specialist, where you will play a crucial role in enhancing patient experiences at our clinics. This full-time position offers comprehensive benefits, including generous PTO and a robust health insurance plan. Engage with patients and assist with their journey from scheduling to completion of their appointment while ensuring a smooth operational flow with effective communication.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Qualifications

• Minimum 1 year front desk experience preferred.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays, manage payer approvals, conduct insurance authorizations.

Skills

Customer Service

Communication

Time Management

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist - Split

Location: Split between Drexil Hill, PA and Lansdowne, PA clinics

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary)

Compensation:Starting at $18/hr pending experience

When patients enter our outpatient physical therapy center in Drexil Hill/Lansdowne, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans