Medical Front Office - Patient Service Specialist - Float

Select Medical; Wilmington (DE); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Start Strong

Recharge & Refresh

Your Health Matters

Invest in Your Future

Job summary

Select Medical in Wilmington, DE is seeking a Patient Service Specialist - Float to join our outpatient physical therapy center. You will greet, register, and assist patients, schedule appointments, and help with billing and insurance tasks at the front desk.

The role requires a high school diploma and may prefer 1 year of front desk or healthcare experience; hours are Monday through Friday with compensation $17.00-$19.50 per hour.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist - Float

Location: Wilmington, DE

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary)

Compensation: $17.00 - $19.50/hour (pending experience)

When patients enter our outpatient physical therapy center in Wilmington, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans