Medical Front Office - Patient Service Specialist

Rush University Medical Center; Noblesville (IN); Sur place; USD 22 000 - 25 000; Temps partiel

Résumé du poste

Talentify is seeking a Patient Service Specialist for our Noblesville, IN outpatient physical therapy center. This part-time role centers on creating a welcoming front desk experience and guiding patients through check-in, check-out, and scheduling processes.

You will greet and register patients, help with appointment scheduling, and coordinate with insurers and providers to ensure smooth care delivery. The schedule includes Wednesdays 2pm–6pm and Fridays full day, with hourly compensation of

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year front desk experience.
• Preferred: Healthcare experience.

Responsabilités

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Connaissances

Front desk experience

Healthcare knowledge

Formation

High School Diploma or GED

Description du poste

Overview

Position: Patient Service Specialist

Location: 5570 Pebble Village Lane Suite 300, Noblesville IN 46062

Type of Employment: Part Time

Schedule: Wednesday 2pm-6pm, Friday all day

Compensation: $16.00 - $18.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans