Medical Front Office - Patient Service Specialist

Talentify; Annapolis (MD); On-site; USD 14,000 - 22,000; Part time

Job summary

Talentify in Annapolis, MD is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle front-desk operations at our outpatient physical therapy center.

This part-time role requires strong customer service skills, prior healthcare office experience preferred, and involves processing co-pays, handling insurance verifications, and coordinating with clinical and business teams.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare office setting preferred.
• Customer service skills required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Customer service skills

Healthcare office experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location:116 Defense Highway, Suite 101, Annapolis, MD 21401

Type of Employment: Part-time

Schedule: Monday - Friday (10-20 hours /1-2 evenings per week)

Compensation: $15.00 - $16.00/hour (pending experience)

When patients enter our outpatient physical therapy center in State College, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us:

Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Experience working in a healthcare office setting
• Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans