Medical Front Office - Patient Service Specialist

Rush University Medical Center; Ankeny (IA); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Generous PTO

Medical, vision and dental insurance

Descripción de la vacante

Rush University Medical Center in Ankeny, IA is seeking a Patient Service Specialist to greet patients, register them for visits, and support clinic operations. You will handle scheduling, insurance verification, and communications with external partners to ensure smooth patient flow.

The role requires a High School Diploma or GED, with preferred 1 year Front Desk experience and insurance verification experience. This is a full-time, on-site position with weekday clinic hours.

Formación

• Minimum: High School Diploma or GED.
• Preferred: 1 year of Front Desk experience.
• Preferred: Insurance verification experience.

Responsabilidades

• Greet and register patients and inform them about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance companies, translation services, market operational leaders, and business development teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Conocimientos

Front Desk experience

Insurance verification

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position: Patient Service Specialist

Location: 1450 SW Vintage Parkway, Ankeny IA 50023

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday (Clinic Hours between 7am-5pm)

Compensation: $17.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans