Medical Front Office - Patient Service Specialist

Talentify; Anaheim (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Mentorship

PTO

Medical plan

401(k) retirement

Life and disability protection

Job summary

Talentify is seeking a Patient Service Specialist at our Anaheim center to greet patients, register them, and guide their visits. You will manage scheduling and support front-desk operations Monday through Friday in a full-time role.

Responsibilities include collecting co-pays, coordinating with insurers and vendors, and ensuring accurate patient information and timely appointments. Competitive benefits accompany this role.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet and register patients, explain visit process, and confirm next appointment.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation firms, market operational leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk experience

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 8101 E Kaiser Blvd # 100, Anaheim, CA 92808

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $23.00 - $24.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience
• Bilingual (English/Spanish Speaking)

Additional Data

Equal Opportunity Employer/including Disabled/Veterans