Medical Front Office - Keller/Fort Worth, TX

northstardiagnosticimaging; Fort Worth (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

NorthStar Diagnostic Imaging is seeking a Front Desk/Receptionist to greet patients, schedule appointments, take payments, and manage records. The role supports both patients and referring physicians, ensuring smooth check-ins and accurate data handling.

The ideal candidate will be organized, courteous, and comfortable handling confidential information, with a focus on patient comfort and service quality. Monday–Friday, with possible Saturday shifts, on-site in Fort Worth.

Qualifications

• Experience greeting patients and answering inquiries.
• Ability to schedule appointments and maintain schedules.
• Comfort patients and maintain reception area and records.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Optimizes patient satisfaction by scheduling appointments and keeping on schedule.
• Maintains patient accounts by recording and updating personal and financial information.
• Processes payments and handles charges and third-party claims as needed.
• Protects patient confidentiality and follows policies and procedures.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Current position isMonday-Friday 8am - 5pm with possible 1 saturday a month

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• PTO per Hour Worked
• Scrubs