Medical Front Office - Flower Mound

northstardiagnosticimaging; Flower Mound (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

northstardiagnosticimaging in Flower Mound, TX is seeking a friendly patient receptionist to manage front-desk duties, schedule appointments, and assist patients and referring physicians. The role requires flexible hours, including occasional Saturdays, and handling patient payments with care for confidentiality.

Responsibilities include greeting patients, maintaining records, and providing excellent customer service while ensuring smooth clinic operations and timely appointment flow.

Qualifications

• Experience in medical reception and scheduling preferred.
• Ability to work flexible hours.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and visitors and answer inquiries by phone or in person.
• Schedule appointments to optimize patient satisfaction.
• Maintain patient records and accounts.
• Handle patient payments and insurance/third-party claims.
• Protect patient confidentiality and respond to emergencies.
• Follow policies and contribute to team goals.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

**Applicant must be able to work flexible hours**

Current position is 8am to 5pm Monday - Friday and one saturday a month

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked