Medical Front Office - Flower Mound

North Star Diagnostic Imaging; Flower Mound (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

North Star Diagnostic Imaging is seeking a friendly receptionist to support patient flow and administrative tasks in Flower Mound, TX. The role emphasizes welcoming patients, scheduling appointments, and handling payments while maintaining records securely.

Key responsibilities include answering phones, coordinating with referring physicians, and ensuring patients have a positive experience. Flexible hours and weekend coverage may be required to meet patient needs in a fast-paced clinic.

Qualifications

• Multitasking and flexibility required; strong telephone and customer service skills.
• Ability to manage time, stay organized, and pay attention to detail.

Responsibilities

• Greet patients and visitors, answer inquiries, and route calls.
• Schedule appointments and keep patients on schedule.
• Collect and update patient records and payments.
• Maintain confidentiality and protect patient rights.
• Assist in emergencies and support team goals.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Applicant must be able to work flexible hours

Current position is 8am to 5pm Monday - Friday and one saturday a month

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked