Medical Front Office - Keller/Fort Worth, TX

North Star Diagnostic Imaging; Fort Worth (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

North Star Diagnostic Imaging seeks a patient services coordinator to support scheduling, billing, and records at our Fort Worth clinic. The role is Monday-Friday 8am-5pm with possible one Saturday per month, paying $18 per hour.

You will greet patients, collect payments, and maintain accurate records while ensuring confidentiality. Key duties include managing appointments, answering inquiries, and coordinating with referring physicians.

Qualifications

• Experience handling patient scheduling and records.
• Ability to collect payments and maintain confidentiality.
• Strong communication and front-desk skills.
• Capacity to work in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person or by phone.
• Schedule appointments and manage calendars.
• Answer inquiries and refer as needed.
• Maintain patient records and financial information.
• Handle patient payments and third-party claims.
• Protect patient confidentiality.
• Support team and maintain reception area.
• Respond to emergencies when needed.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Professionalism

Quality Focus

Job description

Current position isMonday-Friday 8am - 5pm with possible 1 saturday a month

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• PTO per Hour Worked
• Scrubs