Medical Front Office - PRN (3329)

Hire Introduction; Dallas (TX); On-site; USD 37,000 - 48,000; Part time

Job summary

HIRE INTRODUCTION LLC is seeking a Medical Front Office professional for a per diem position in Dallas, TX. This temporary role supports medical office front desk operations, including managing patient interactions, verifying insurance, scheduling appointments, and handling check-in/check-out procedures.

The ideal candidate is organized, professional, and capable of maintaining confidentiality under HIPAA while delivering welcoming patient care and accurate financial records.

Qualifications

• High School diploma or equivalent.
• Experience in medical office or related field preferred.
• Experience with patient care and insurance verification.
• Proficiency in patient communication and front desk procedures.
• Familiarity with medical office software and EHR systems.

Responsibilities

• Provide exceptional patient care and ensure a positive experience for all visitors to the medical office.
• Conduct insurance verification to confirm patient coverage and eligibility.
• Communicate effectively with patients regarding appointments, procedures, and office policies.
• Manage patient check-in and check-out processes, ensuring accuracy and efficiency.
• Implement patient recall and appointment reminders to maintain a consistent flow of scheduled visits.
• Handle collections and payment posting, ensuring accurate financial records.
• Assist with billing processes, addressing patient inquiries and resolving discrepancies.
• Maintain confidentiality and adhere to HIPAA regulations in all patient interactions and documentation.

Skills

Organizational skills

Communication skills

HIPAA compliance

Customer service

Education

High School diploma or equivalent

Preferred: High School diploma or equivalent

Tools

Medical office software

Electronic Health Records (EHR)

Job description

Job Details

Job Location: Dallas, TX 75001

Position Type: Per Diem

Education Level: Not Specified

Travel Percentage: Road Warrior

Job Category: Health Care

Job Purpose - PRN / Temporary Position

The Medical Front Office position at HIRE INTRODUCTION LLC, a temporary staffing solutions agency, provides administrative and patient support on an as-needed, temporary assignment basis. This is not a permanent position.

The role ensures the efficient operation of medical office front desks by managing patient interactions, verifying insurance information, scheduling appointments, and overseeing check-in and check-out procedures. The ideal candidate maintains a professional, organized, and welcoming environment to support high-quality patient care.

Key Responsibilities:

• Provide exceptional patient care and ensure a positive experience for all visitors to the medical office.
• Conduct insurance verification to confirm patient coverage and eligibility.
• Communicate effectively with patients regarding appointments, procedures, and office policies.
• Manage patient check-in and check-out processes, ensuring accuracy and efficiency.
• Implement patient recall and appointment reminders to maintain a consistent flow of scheduled visits.
• Handle collections and payment posting, ensuring accurate financial records.
• Assist with billing processes, addressing patient inquiries and resolving discrepancies.
• Maintain confidentiality and adhere to HIPAA regulations in all patient interactions and documentation.

QualificationsRequired Education:

• High School diploma or equivalent

Preferred Education:

• High School diploma or equivalent

Required Experience:

• Previous medical office or related experience (preferred)
• Experience with patient care and insurance verification
• Proficiency in patient communication, check-in, and check-out processes

Preferred Experience:

• Experience with patient recall and appointment reminders
• Familiarity with collections, payment posting, and billing procedures
• Bilingual is a plus

Required Skills and Abilities:

• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in using medical office software and electronic health records
• Ability to handle sensitive information with confidentiality and professionalism