Medical Front Office

Thrive PEO; Tyler (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Transportation stipend

Benefits

Daytime schedule

Competitive pay

Job summary

Thrive PEO is seeking a detail-oriented front office staff member for our spine/pain management clinic. The role involves greeting patients, managing check-ins/outs, scheduling, and handling administrative tasks as staff travel weekly among McKinney, Greenville, and Sherman, Texas.

We offer a transportation stipend, competitive pay of $19–$21 per hour, and benefits with a daytime schedule in a fully in-person setting.

Qualifications

• At least 1 year of previous experience working in the front of a medical office.
• Electronic Medical Records (EMR) experience is a must.
• High school diploma or GED required.

Responsibilities

• Greet patients, manage check-ins/check-outs, and ensure a positive first impression.
• Schedule patient appointments and reschedule when necessary.
• Answer calls and patient questions.
• Send medical records to patients and other medical offices.
• Verify insurance, process payments, and maintain accurate patient records.
• Collaborate with medical staff to keep the office running efficiently.

Skills

Front desk experience

EMR experience

Microsoft Word/Excel

Communication skills

Detail oriented

Education

High school diploma or GED

Tools

eClinical/ECW

Job description

Our spine/pain management clinic is looking for a detail-oriented person to staff our front office. To make patients lives easier, our providers and office staff travel between offices in McKinney, Greenville & Sherman each week. We provide a transportation stipend to help cover this cost for our staff.

Why You'll Love Working Here

In addition to the transportation stipend and competitive pay of $19-21 an hour, you'll enjoy working with our small, dedicated team of staff and providers. We also offer benefits and a regular daytime schedule. You'll also enjoy knowing your work is helping make people's lives safer and more comfortable.

What You Will Do

• Greet patients warmly, manage check-ins/check-outs, and ensure a positive first impression.
• Schedule patient appointments, rescheduling when necessary.
• Answer calls and patient questions.
• Send medical records to patients and other medical offices.
• Verify insurance, process payments, and maintain accurate patient records.
• Collaborate with medical staff to keep the office running efficiently.

You’ll Know You're a Good Fit for This Position If You Have...

• At least 1 year of previous experience working in the front of a medical office
• Electronic Medical Records (EMR) experience is a must
• eClinicals/ECW experience preferred
• Working knowledge of medical terminology
• Strong communication skills, attention to detail, and a friendly, professional demeanor.
• Ability to multitask including front desk work,
• Ability to stay organized in a fast-paced office environment.
• An ability to accomplish regular tasks in Excel and Word
• The ability to schedule patients for providers and provide referral requests.
• Basic knowledge of insurance verification and patient scheduling systems (preferred but not required).
• High school diploma or GED

This position requires travelling between our offices in Greenville, McKinney and Sherman, Texas once a week and is a fully in-person role. We encourage only candidates with at least 1 year of previous Medical Office experience to apply as we need someone who can jump right in to the role with limited training.