Medical Front Office - Frisco East

NORTH STAR DIAGNOSTIC IMAGING, LLC; Frisco (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

NORTH STAR DIAGNOSTIC IMAGING, LLC in Frisco, TX is seeking an on-site front desk receptionist to schedule patient appointments, greet visitors, and manage patient records and payments. The role emphasizes accuracy, confidentiality, and customer service to ensure smooth clinic operations.

Flexible hours are required, with a typical 8am–5pm schedule and a noon lunch. The position pays $18 per hour and offers health insurance and paid time off per hour worked as benefits.

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Applicant must be able to work flexible hours

Current position is 8am to 5pm Monday - Friday with hour lunch

$18/Hour

Job Purpose

• Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc

Duties

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills/Qualifications

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked