Medical Front Office - Prosper

NORTH STAR DIAGNOSTIC IMAGING, LLC; Prosper (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

NORTH STAR DIAGNOSTIC IMAGING, LLC is seeking a front desk receptionist to greet patients, schedule appointments, collect payments, and maintain records in a fast-paced imaging center. You will handle phone inquiries, verify patient information, and ensure accurate billing while upholding confidentiality.

This full-time role runs 8am–5pm Monday through Friday and offers health insurance and PTO. Strong organizational skills, multi-tasking ability, and customer service focus are essential to keep

Qualifications

• Excellent interpersonal and telephone skills to assist patients and physicians.
• Strong organizational and time-management abilities for scheduling and records.
• Attention to detail for accurate patient information and billing.

Responsibilities

• Greet patients and visitors, answer inquiries, and refer as needed.
• Schedule appointments in person or by phone and keep on‑time flow.
• Collect payments, update patient records, and ensure confidentiality.
• Maintain patient accounts and assist with third‑party billing when applicable.
• Support staff by maintaining an orderly reception area and filing records.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Current position is 8am to 5pm Monday - Friday

$18/Hour

Job Purpose

• Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc

Duties

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills/Qualifications

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked