Medical Front Office Coordinator – Patient Concierge & Admin

SENTA ENT and Allergy Physicians; Marietta (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

PTO

Job summary

Atlanta Allergy & Asthma Clinic is seeking a Front Office Coordinator to serve as the first point of contact for patients and staff at our Georgia locations. You will manage scheduling, patient data, and communications, while upholding HIPAA standards and delivering exceptional customer service.

Responsibilities include check-in, insurance verification, billing support, and collaboration with physicians and clinical teams to ensure smooth daily operations.

Qualifications

• Front office experience in a medical setting preferred.

Responsibilities

• Greet and check-in patients in a friendly and professional manner.
• Schedule appointments and manage rescheduling/cancellations.
• Answer phone calls and direct inquiries as needed.
• Collect and verify patient information including insurance details.
• Maintain accurate and compliant patient records in the EMR.
• Process payments and assist with billing inquiries.
• Coordinate communication between front office, clinical staff and physicians.
• Ensure front office area remains clean and organized.
• Assist patients with completing forms and paperwork.
• Handle supplies and office inventory.
• Address patient concerns with empathy and escalate when needed.
• Support data entry, filing, and correspondence tasks.
• Comply with HIPAA and company confidentiality policies.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Tools

MS Office

EMR

Job description

Atlanta Allergy & Asthma Clinic is seeking a Front Office Coordinator to serve as the first point of contact for patients and staff at our Georgia locations. You will manage scheduling, patient data, and communications, while upholding HIPAA standards and delivering exceptional customer service.

Responsibilities include check-in, insurance verification, billing support, and collaboration with physicians and clinical teams to ensure smooth daily operations.