Patient Services Front Office Coordinator

Family-Allergy-; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Family Allergy & Asthma in Louisville, KY is seeking a Front Office Coordinator to manage patient check-ins, payments, scheduling, and front desk operations. You will work closely with clinicians and staff to ensure smooth daily clinic flow.

The role requires strong computer skills, excellent customer service, English fluency, and a high school diploma. Travel to satellite clinics is required; a driver’s license is needed. Monday through Friday schedule.

Qualifications

• High School Diploma or equivalent is required.
• Strong computer skills are essential for daily front desk tasks.
• Previous customer service experience is preferred.
• Valid Driver’s License required.
• Ability to travel to satellite offices as needed.
• Must be a quick learner, organized and team oriented.

Responsibilities

• Check patients in and out.
• Copy/scan insurance cards.
• Take patient photo.
• Collect co-pays and deductibles.
• Post payments to patient accounts.
• Encourage portal utilization.
• Ensure all consent forms are signed.
• Balance money and prepare deposits.
• Answer phones and schedule appointments.
• Enter demographics, insurance, and referrals into IMS.
• Prepare front desk before clinic starts and manage paperwork.
• Scan testing sheets and other paperwork as needed.
• Cancel and reschedule appointments as needed.
• Maintain medical records requests and reminders.
• Travel to satellite clinics as scheduled.

Skills

English fluency

Computer skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

Family Allergy & Asthma in Louisville, KY is seeking a Front Office Coordinator to manage patient check-ins, payments, scheduling, and front desk operations. You will work closely with clinicians and staff to ensure smooth daily clinic flow.

The role requires strong computer skills, excellent customer service, English fluency, and a high school diploma. Travel to satellite clinics is required; a driver’s license is needed. Monday through Friday schedule.