Front Office & Patient Services Coordinator

Family Allergy & Asthma; Jefferson City (MO); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Family Allergy & Asthma is seeking a Front Office Coordinator in Jefferson City, MO to manage patient check-in/out, insurance scanning, co-pays, and scheduling. The role requires strong computer skills, excellent communication, and reliability.

Responsibilities include insurance verification, data entry into IMS, and travel to satellite locations as needed. A high school diploma, valid driver’s license, and customer service experience are essential.

Qualifications

• High School Diploma or equivalent.
• Strong computer skills.
• Previous customer service experience.
• Valid Driver's License required.
• Ability to travel to satellite offices, as needed.
• Must be a quick learner, organized, and team oriented.
• Prior medical office experience preferred.

Responsibilities

• Check patients in and out.
• Copy/scan insurance cards.
• Take patient photo.
• Collect co-pays and deductibles.
• Post payments to patient account.
• Answer telephone, handle calls, and schedule appointments.
• Enter patient demographics, insurance, and referral information into IMS.
• Prepare front desk prior to clinic: confirm benefits, print schedules, prepare paperwork, and check messages.
• Balance money collected at end of day and prepare deposit.
• Maintain HIPAA compliance and ensure security of patient information.
• Travel to satellite clinics as scheduled.

Skills

English fluency

Effective communication

Customer service

Organizational skills

Quick learner

Education

High School Diploma or equivalent

Tools

None

Job description

Family Allergy & Asthma is seeking a Front Office Coordinator in Jefferson City, MO to manage patient check-in/out, insurance scanning, co-pays, and scheduling. The role requires strong computer skills, excellent communication, and reliability.

Responsibilities include insurance verification, data entry into IMS, and travel to satellite locations as needed. A high school diploma, valid driver’s license, and customer service experience are essential.