Patient Services Specialist: Front Office & Patient Care

Blick Rothenberg (Previously Greenback Alan LLP); Chandler (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision

Disability – short-term & long-term, 4

Basic Life/AD&D, employer paid

Job summary

Barrow Brain and Spine is seeking a Patient Services Specialist to support front desk operations, warmly greet patients, and ensure accurate intake, demographics, and insurance information.

You will collect co-pays, notify staff of patient arrivals, and maintain patient data in Athenaone and Phreesia, contributing to an exceptional patient experience in a physician-owned neurosurgery practice in Phoenix. Training is provided for those newer to medical offices.

Qualifications

• Prior experience in a medical office setting preferred but we are willing to train.

Responsibilities

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collects co-pay if necessary and issues receipt.
• Notifies physician office and/or clinic staff of patient arrivals.
• Maintains accurate and timely patient information in Athenaone and Phreesia databases.
• Answer telephones and transfers caller to appropriate staff member
• Help create an extraordinary patient experience!

Job description

Barrow Brain and Spine is seeking a Patient Services Specialist to support front desk operations, warmly greet patients, and ensure accurate intake, demographics, and insurance information.

You will collect co-pays, notify staff of patient arrivals, and maintain patient data in Athenaone and Phreesia, contributing to an exceptional patient experience in a physician-owned neurosurgery practice in Phoenix. Training is provided for those newer to medical offices.