Patient Services Specialist

Blick Rothenberg (Previously Greenback Alan LLP); Chandler (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision

Disability – short-term & long-term, 4

Basic Life/AD&D, employer paid

Job summary

Barrow Brain and Spine is seeking a Patient Services Specialist to support front desk operations, warmly greet patients, and ensure accurate intake, demographics, and insurance information.

You will collect co-pays, notify staff of patient arrivals, and maintain patient data in Athenaone and Phreesia, contributing to an exceptional patient experience in a physician-owned neurosurgery practice in Phoenix. Training is provided for those newer to medical offices.

Qualifications

• Prior experience in a medical office setting preferred but we are willing to train.

Responsibilities

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collects co-pay if necessary and issues receipt.
• Notifies physician office and/or clinic staff of patient arrivals.
• Maintains accurate and timely patient information in Athenaone and Phreesia databases.
• Answer telephones and transfers caller to appropriate staff member
• Help create an extraordinary patient experience!

Job description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

In general, the Patient Services Specialist will:

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collects co-pay if necessary and issues receipt.
• Notifies physician office and/or clinic staff of patient arrivals.
• Maintains accurate and timely patient information in Athenaone and Phreesia databases.
• Answer telephones and transfers caller to appropriate staff member
• Help create an extraordinary patient experience!

Experience

• Prior experience in a medical office setting preferred but we are willing to train.

Comp & Benefits

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

• Choice of two medical plans – HRA, HDHP/HSA options
• Dental and Vision plan
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Paid Holidays
• Next day pay.

Barrow Brain and Spine is proud to be an equal opportunity workplace.