Patient Services Specialist

Barrowbrainandspine; Scottsdale (AZ); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Health plans

Dental & Vision

Disability insurance

Life/AD&D

Voluntary benefits

Paid time off

Paid holidays

Next day pay

Job summary

Barrow Brain and Spine in Scottsdale, AZ is seeking a Patient Services Specialist to join our world-class team. You will be the friendly first contact for patients, greet guests, collect paperwork, and ensure accurate demographics and insurance information.

Responsibilities include greeting patients, updating Centricity and Phreesia databases, handling phone calls, collecting co-pays, and helping create an extraordinary patient experience in a busy medical office.

Qualifications

• Prior experience in a medical office setting preferred but we are willing to train.

Responsibilities

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collect co-pay if necessary and issue receipt.
• Notify physician office and/or clinic staff of patient arrivals.
• Maintain accurate and timely patient information in Centricity and Phreesia databases.
• Answer telephones and transfer caller to appropriate staff member.
• Help create an extraordinary patient experience!

Tools

Centricity

Phreesia

Job description

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Our World-Class Team Begins with YOU!

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

As one of the largest private group practices in the US, BBS is looking for a Patient Services Specialist to join our location! In general, the Patient Services Specialist will:

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collect co-pay if necessary and issue receipt.
• Notify physician office and/or clinic staff of patient arrivals.
• Maintain accurate and timely patient information in Centricity and Phreesia databases.
• Answer telephones and transfer caller to appropriate staff member.
• Help create an extraordinary patient experience!

Experience

• Prior experience in a medical office setting preferred but we are willing to train.

Compensation & Benefits

• Choice of two medical plans – HRA, HDHP/HSA options
• Dental and Vision plan
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Generous Paid Time Off
• Paid Holidays
• Next day pay.

Barrow Brain and Spine is proud to be an equal opportunity workplace.