Podiatry Front Office Assistant – Patient Scheduling

Baptist-Health; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Health insurance

Parental leave

Flexible leave options

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, scheduling, telephone coverage, and referrals under supervision of Practice Operations leadership. Responsibilities include accurate demographics, medical records requests, and compliance with Orlando Health policies.

The role may involve travel to Dade City and Wesley Chapel; requires a high school diploma and at least six months of

Qualifications

• Six (6) months experience in a clerical office, or general business, and/or customer service setting.
• Strong communication and organizational skills.
• Ability to work under supervision in a clinical office environment.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preferences.
• Obtains accurate and complete patient demographics and insurance information.
• Processes requests for medical records according to policy.
• Adheres to Orlando Health policies and value statements.
• Demonstrates competency with office equipment and answering calls appropriately.
• Maintains regular, punctual attendance per policy and regulations.
• Interacts with patients and families professionally.
• Supports billing services as needed.

Skills

Patient registration

Appointment scheduling

Telephone handling

Customer service

Policies compliance

Education

High School diploma

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, scheduling, telephone coverage, and referrals under supervision of Practice Operations leadership. Responsibilities include accurate demographics, medical records requests, and compliance with Orlando Health policies.

The role may involve travel to Dade City and Wesley Chapel; requires a high school diploma and at least six months of