Medical Front Office

IRONWOOD PHYSICIANS,P.C.; Gilbert (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Life insurance

401K

Caring work environment

Job summary

IRONWOOD PHYSICIANS,P.C. is hiring for a Medical Front Office role in Gilbert, AZ. This full-time floater position encompasses check-in, check-out, insurance verification, and scheduler duties in a fast-paced urology clinic.

The schedule is Monday through Friday, with a comprehensive benefits package available. The role requires basic medical office knowledge, HIPAA familiarity, and strong communication skills.

Qualifications

• 0-1 years of medical office experience.
• Willing to train the right candidate.
• Knowledge of insurance policies and HIPAA rules.

Responsibilities

• Check-in: greet patients and facilitate arrival.
• Check-out: schedule follow-up visits and procedures.
• Insurance verification: confirm coverage and benefits.
• Appointment scheduler: gather new patient info and schedule visits.
• Phone support: take messages and create EMR notes.
• Assist with recalls, imaging, and lab orders as needed.

Skills

Front office procedures

Insurance policies

HIPAA knowledge

Diagnostic testing procedures

CPT, ICD-10, HCPCS coding

Basic mathematics

Tools

EMR system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Front Office

Full-time Regular Gilbert, AZ, US

9 days ago Requisition ID: 8220

Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a floater position between check-in, check-out, insurance verification & scheduler.

Schedule: Full time, Monday through Friday

Essential Duties and Responsibilities (assisting in each area listed as needed):

Check-In - Assisting current check-in staff with:

• Greeting & checking patient's in when they arrive
• Collect copay, deductible, co-insurance
• Enter demographic including insurance info into the computer
• Confirm & correct demographic and insurance info from review of computer and chart

Check-Out - Assisting current check-out staff with:

• Scheduling patient's for return visits & procedures
• Writing orders for imaging and lab
• Preparing office ultrasound appointments
• Preparing and sending out recall letters

Insurance Verification - Assisting current staff with:

• Confirm insurance coverage and benefits
• Enter insurance info into the computer system
• Updating and correcting insurance changes
• Verifying patient's co-pays, deductible and co-insurance for appointment type
• Requesting authorizations & referrals as needed for appointment type
• Knowledge of insurance company requirements as they relate to authorization

Appointment scheduler / Phone specialist - Assisting current staff with:

• Gather new patient info and schedule new patient appointments
• Schedule established patient appointments and office procedures
• Take patient messages as needed for physicians & other staff
• Create messages in the EMR for physicians & other staff
• Assist incoming callers as needed

Knowledge and Skills:

• Knowledge of front office procedure
• Knowledge of insurance company's policy and procedure
• Knowledge of governmental, legal and regulatory provisions related to HIPPA
• Knowledge of diagnostic testing procedures
• Knowledge of CPT, ICD-10, HCPS coding
• Knowledge of basic mathematics
• Knowledge of basic EMR system

Education and Experience:

• 0-1 Years of medical office experience
• Willing to train the right candidate

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E