Medical Front Office

Ironwood Physicians, P.C.; Gilbert (AZ); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Job summary

Ironwood Physicians, P.C. in Gilbert, AZ is seeking a Medical Front Office professional to join a busy urology clinic.

This full-time floater role covers check-in, check-out, insurance verification, and scheduling, ensuring smooth patient flow in a fast-paced environment. Key duties include greeting patients, collecting payments, entering demographic data, scheduling follow-ups, preparing orders for imaging and labs, verifying coverage, and coordinating recalls.

Qualifications

• Knowledge of front office procedure.
• Knowledge of insurance company's policy and procedure.
• Knowledge of governmental, legal and regulatory provisions related to HIPAA.
• Knowledge of diagnostic testing procedures.
• Knowledge of CPT, ICD-10, HCPCS coding.
• Knowledge of basic mathematics.
• Knowledge of basic EMR system.

Responsibilities

• Assist Check-In: greet patients, collect copay/deductible, enter demographic and insurance data into the computer, verify accuracy.
• Assist Check-Out: schedule return visits and procedures, write orders for imaging and labs, prepare ultrasound appointments, send recall letters.
• Insurance Verification: confirm coverage/benefits, update insurance data, verify co-pays/deductibles, request authorizations and referrals as needed.
• Appointment Scheduler/Phone Specialist: gather new patient info, schedule appointments, take messages, create EMR messages, assist callers.

Skills

Front office procedures

Insurance policies

HIPAA compliance

Medical coding

CPT ICD-10 HCPCS

Basic mathematics

EMR system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Front Office

Full-time Regular Gilbert, AZ, US

3 days ago Requisition ID: 8220

Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a floater position between check-in, check-out, insurance verification & scheduler.

Schedule: Full time, Monday through Friday

Essential Duties and Responsibilities (assisting in each area listed as needed):

Check-In - Assisting current check-in staff with:

• Greeting & checking patient’s in when they arrive
• Collect copay, deductible, co-insurance
• Enter demographic including insurance info into the computer
• Confirm & correct demographic and insurance info from review of computer and chart

Check-Out - Assisting current check-out staff with:

• Scheduling patient’s for return visits & procedures
• Writing orders for imaging and lab
• Preparing office ultrasound appointments
• Preparing and sending out recall letters

Insurance Verification - Assisting current staff with:

• Confirm insurance coverage and benefits
• Enter insurance info into the computer system
• Updating and correcting insurance changes
• Verifying patient’s co-pays, deductible and co-insurance for appointment type
• Requesting authorizations & referrals as needed for appointment type
• Knowledge of insurance company requirements as they relate to authorization

Appointment scheduler / Phone specialist - Assisting current staff with

• Gather new patient info and schedule new patient appointments
• Schedule established patient appointments and office procedures
• Take patient messages as needed for physicians & other staff
• Create messages in the EMR for physicians & other staff
• Assist incoming callers as needed

Knowledge and Skills:

• Knowledge of front office procedure
• Knowledge of insurance company's policy and procedure
• Knowledge of governmental, legal and regulatory provisions related to HIPAA
• Knowledge of diagnostic testing procedures
• Knowledge of CPT, ICD-10, HCPS coding
• Knowledge of basic mathematics
• Knowledge of basic EMR system

Education and Experience:

• 0-1 Years of medical office experience
• Willing to train the right candidate

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E