Dermatology Front Office Lead

SmartPractice; Mesa (AZ); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off: Vacation, Sick, and Hol

401k with Company Match

Job summary

SmartPractice in Mesa, AZ is seeking a Dermatology Front Office Lead to oversee daily front desk operations and enhance patient experience. The role acts as a mentor to front office staff and may cover the manager role as needed to maintain clinic operations.

The position requires at least 3 years in a dermatology or medical front office, strong communication and organizational skills, and experience with medical insurance verification.

Qualifications

• Minimum 3 years in dermatology or medical front office.
• Experience leading a team preferred.
• Medical insurance verification experience required.

Responsibilities

• Train and mentor front-office staff.
• Delegate tasks to ensure clinical flow of front office for patient care and experience.
• Adjust quickly to changing priorities and workloads.
• Schedule patients for new/returning/follow-up appointments and verify insurance.
• Ensure patient check-in and check-out procedures are followed.
• Keep the practice manager informed and communicate clearly with the team.

Skills

Front office leadership

Communication

Organizational skills

Medical insurance verification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dermatology Front Office Lead

Regular Full-Time Mesa, AZ, US

5 days ago Requisition ID: 1855

Salary Range: $21.00 To $22.50 Hourly

Our Dermatology Front Office Lead oversees daily front desk operations and supports an exceptional patient experience. This role serves as the primary mentor for front office staff, providing training and guidance to ensure consistent, high-quality service. The Lead also steps in for the manager as needed, maintaining smooth clinic operations in their absence.

What You'll Do:

• Train and mentor front-office team
• Delegate tasks to ensure clinical flow of front office allows for excellent patient care and experience
• Adjust quickly to changing priorities and supports shifting workloads
• Schedule patients for new/returning/follow-up appointments and provide all necessary information to prepare them for medical appointments and procedures. Insurance verification with carriers and patients
• Ensure patient check in and check out procedures are followed accurately
• Keeps the practice manager informed and communicates clearly with the team

Skills and Experience:

• Minimum of 3 years of experience working in a dermatology or medical front office is required
• Prior experience leading a team is preferred
• Medical Insurance Verification experience required
• Strong Communication and organizational skills required
• Medical (as low as $68/month), Dental, and Vision Insurance
• Vacation, Sick, and Holiday paid time off
• 401k with Company Match

In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we do NOT hire tobacco and nicotine users, including the use of vaping/e-cigarettes.