Medical Front Desk Specialist: Patient Services

Balance Health; Burlingame (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Free parking

Health insurance

Health savings account

Paid time off

Job summary

Bay Area Foot Care, a premier podiatry medical group in the Bay Area, seeks a full-time Medical Receptionist to be the first contact for patients. In-person role in Burlingame, CA, with responsibilities including phone support, appointment scheduling, and insurance verification.

Ideal candidate will have prior medical front office experience, be calm under pressure, and demonstrate outstanding communication and organizational skills.

Qualifications

• Prior medical front office experience REQUIRED.
• Ability to stay calm under pressure and switch between tasks.
• Excellent interpersonal and listening skills.
• Strong organization and punctuality.
• Professional attire, behavior and language.

Responsibilities

• Answer a multi-line telephone with a consistently amazing attitude.
• Schedule new patient appointments promptly.
• Schedule and book follow-up patient appointments.
• Take messages accurately and ensure follow-through.
• Provide superior customer service.
• Route electronic faxes to the correct team member.
• Confirm insurance benefits and deductibles.
• Use of electronic medical records (EMR).
• Faxing, copying, stocking, and assisting doctors and staff.

Skills

Customer service

Multitasking

Communication skills

punctuality

Organized

Attention to detail

Professional appearance

Team player

Tools

EMR software

Job description

Bay Area Foot Care, a premier podiatry medical group in the Bay Area, seeks a full-time Medical Receptionist to be the first contact for patients. In-person role in Burlingame, CA, with responsibilities including phone support, appointment scheduling, and insurance verification.

Ideal candidate will have prior medical front office experience, be calm under pressure, and demonstrate outstanding communication and organizational skills.