Medical Front Desk Specialist — Patient Registration & Insurance

Cooper Norcross Health; Cape May Court House (NJ); On-site; USD 25,000 - 39,000; Full time

Job summary

Cooper Norcross Health is seeking a Receptionist I to handle chart setup, chart breakdown, and primary backup to the Receptionist II at the front desk. You will be the first point of contact for patients and visitors, manage telephone activity, and ensure smooth patient flow.

You will update patient demographics and insurance in the SIS system, direct registrations, verify coverage, collect co-pays and referrals, and support a fast-paced, customer-focused environment with strong organizational

Qualifications

• Extensive knowledge of medical/radiology terminology.
• Minimum 3 years medical office/authorization/insurance experience, preferred.
• Positive, upbeat disposition with ability to multitask in fast-paced environment.
• Proficient in Word/Excel and EMR, have good organizational skills.

Responsibilities

• Set up new charts and breakdown completed charts.
• Act as secondary front desk contact for patients and visitors as well as all telephone activity.
• Update patient demographics and/or insurance information in SIS system.
• Direct patient registration and admission process to expedite customer service.
• Verify patient insurance coverage, collect co-pays/deductibles, and referrals.
• Maintain strong organizational and customer service standards.

Skills

Medical terminology

Customer service

Word/Excel/EMR proficiency

Team player

Education

High School Diploma or equivalent

Tools

Word/Excel

EMR

Job description

Cooper Norcross Health is seeking a Receptionist I to handle chart setup, chart breakdown, and primary backup to the Receptionist II at the front desk. You will be the first point of contact for patients and visitors, manage telephone activity, and ensure smooth patient flow.

You will update patient demographics and insurance in the SIS system, direct registrations, verify coverage, collect co-pays and referrals, and support a fast-paced, customer-focused environment with strong organizational