Healthcare Receptionist & Front Desk Support

Cooper Norcross Health; Rio Grande (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Cooper University Health Care is seeking a Receptionist I to support front desk operations in the Camden area. You will set up new charts, break down completed charts, back up the receptionist II, and serve as a second point of contact for patients and visitors, including phone calls.

Responsibilities include updating patient demographics and insurance data in the SIS system, directing registration and admissions, verifying coverage, collecting co-pays and deductibles, and ensuring accurate

Qualifications

• Experience in a front desk or clerical role is preferred.
• Proficient in data entry and accurate record keeping.
• Strong customer service and communication skills.

Responsibilities

• Set up new charts and breakdown completed charts.
• Provide back-up support for receptionist II at front desk.
• Serve as secondary contact for patients and visitors by phone and in person.
• Update patient demographics and insurance info in the SIS system.
• Direct patient registration and admissions to expedite service.
• Verify insurance coverage, collect co-pays/deductibles, and referrals.
• Maintain organized records with attention to detail and service orientation.

Skills

Data entry

Customer service

Computer literacy

Phone etiquette

Education

High School Diploma or equivalent

Tools

SIS system

Job description

Cooper University Health Care is seeking a Receptionist I to support front desk operations in the Camden area. You will set up new charts, break down completed charts, back up the receptionist II, and serve as a second point of contact for patients and visitors, including phone calls.

Responsibilities include updating patient demographics and insurance data in the SIS system, directing registration and admissions, verifying coverage, collecting co-pays and deductibles, and ensuring accurate