RECEPTIONIST PRN

Cooper Norcross Health; Cape May Court House (NJ); On-site; USD 25,000 - 39,000; Full time

Job summary

Cooper Norcross Health is seeking a Receptionist I to handle chart setup, chart breakdown, and primary backup to the Receptionist II at the front desk. You will be the first point of contact for patients and visitors, manage telephone activity, and ensure smooth patient flow.

You will update patient demographics and insurance in the SIS system, direct registrations, verify coverage, collect co-pays and referrals, and support a fast-paced, customer-focused environment with strong organizational

Qualifications

• Extensive knowledge of medical/radiology terminology.
• Minimum 3 years medical office/authorization/insurance experience, preferred.
• Positive, upbeat disposition with ability to multitask in fast-paced environment.
• Proficient in Word/Excel and EMR, have good organizational skills.

Responsibilities

• Set up new charts and breakdown completed charts.
• Act as secondary front desk contact for patients and visitors as well as all telephone activity.
• Update patient demographics and/or insurance information in SIS system.
• Direct patient registration and admission process to expedite customer service.
• Verify patient insurance coverage, collect co-pays/deductibles, and referrals.
• Maintain strong organizational and customer service standards.

Skills

Medical terminology

Customer service

Word/Excel/EMR proficiency

Team player

Education

High School Diploma or equivalent

Tools

Word/Excel

EMR

Job description

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings. Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers. The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services. Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years. More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore. Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

The Receptionist I position will be responsible for the tasks related to the setup of new charts and the breakdown of completed charts. The position will also be responsible for the primary back up for the receptionist II front desk position. Acts as secondary customer service contact for incoming patients and visitors as well as all telephone activity. Update any and all patient demographic and/or insurance information in the SIS system. Directs the patient registration and admission process on a daily bases to expedite customer service. Verifies all patient insurance coverage, collects all co-payments, and/or deductibles and patient self-payments and referrals. Good organizational skills and customer service skills are needed. The receptionist I should be detail oriented and able recognize problem areas while preparing the patient chart.

Experience Required

• Extensive knowledge of medical/radiology terminology
• Minimum 3 years medical office/authorization/insurance experience, preferred
• Positive, upbeat disposition with ability to multitask in fast-paced environment
• Must be proficient in Word/Excel and EMR, have good organizational skills

Education Requirements

High School Diploma or equivalent.