Medical Front Desk Specialist (EMR & Scheduling)

Valley Medical Group; Easthampton (MA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401(k) Plan with Company Match

Health Savings Account & Flexible-SPA

Generous Paid Time Off

7 Paid Holidays

Company-Paid Long-Term Disability

Company-Paid Life Insurance

Voluntary Life, Accident and Critical-

Job summary

Valley Medical Group in Easthampton, MA, is seeking a friendly Medical Receptionist to join our Family Practice team. You will manage phone and portal communications, check in/out patients, verify demographics and insurance, and document encounters in the EMR.

The 40-hour-per-week role typically runs Monday through Friday between 8am and 5pm, with occasional weekend coverage. A high school diploma or GED and 2+ years of customer service experience are required, and multitasking is essential.

Qualifications

• High school degree or GED
• 2 or more years of customer service experience
• Ability to multitask and prioritize

Responsibilities

• Answer and direct phone calls
• Patient check in: obtain demographic information, insurance verification, collect payments, provide necessary forms
• Patient check out: schedule follow-up appointments
• Document all interactions in the Electronic Medical Record (EMR)

Skills

Customer service experience

Multitask

Education

High school degree or GED

Job description

Valley Medical Group in Easthampton, MA, is seeking a friendly Medical Receptionist to join our Family Practice team. You will manage phone and portal communications, check in/out patients, verify demographics and insurance, and document encounters in the EMR.

The 40-hour-per-week role typically runs Monday through Friday between 8am and 5pm, with occasional weekend coverage. A high school diploma or GED and 2+ years of customer service experience are required, and multitasking is essential.