Medical Front Desk Specialist - Patient Concierge

tvc; Vancouver (WA); Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Flexible spending account

Zusammenfassung

Vancouver Clinic is seeking a Front Desk Representative at the Columbia Tech Center location to welcome patients and families, collect co-pays, verify insurance, answer phones, and schedule appointments. The ideal candidate demonstrates a friendly attitude, teamwork, and the ability to thrive in a fast-paced setting.

Requirements include a high school diploma and at least 1 year of customer service; medical front office experience and Epic familiarity are preferred.

Qualifikationen

• Minimum of 1 year of customer service experience.
• Minimum of 1 year of medical front office experience preferred.
• Excellent phone skills and customer service behaviors.”
• Strong computer keyboarding skills required.

Aufgaben

• Welcoming and greeting patients and their families.
• Collecting co-pays and obtaining insurance information.
• Answering phone calls and scheduling appointments.
• Multitasking in a fast-paced environment with a positive attitude.
• Collaborating with team members to support patients.

Kenntnisse

Customer service

Phone etiquette

Multitasking

Team player

Ausbildung

High School Diploma or equivalent

Tools

Epic

Jobbeschreibung

Vancouver Clinic is seeking a Front Desk Representative at the Columbia Tech Center location to welcome patients and families, collect co-pays, verify insurance, answer phones, and schedule appointments. The ideal candidate demonstrates a friendly attitude, teamwork, and the ability to thrive in a fast-paced setting.

Requirements include a high school diploma and at least 1 year of customer service; medical front office experience and Epic familiarity are preferred.